Job Description

Job Summary** : ** The Direct Sales Representative will play a central role in bringing next-generation connectivity directly to our local communities. In this dynamic field sales role, they will connect face-to-face with prospective customers, guiding them through our full suite of residential services—including ultra-fast fiber internet, DirecTV, voice, and other value-added internet services—to match them with the perfect plan for their household. Our culture emphasizes continuous growth, local team support, and performance-driven success. We provide the training, tools, and leadership needed to help you hit your sales targets and maximize your earnings through our competitive compensation structure. Location: This role will be based on site at one of our offices in the following markets: Southlake, TX; Dallas, TX; or Fort Worth, TX. Multiple openings are available in each market. Employment Classification: Exempt: Regular, Full-time Supervisory Responsibilities: None. Duties / Responsibilities: Maintain up-to-date knowledge of FiberFirst products, add-on internet services, pricing, competitive offerings, and technical capabilities to confidently educate potential customers. Deliver engaging, personalized sales presentations to homeowners and residents, effectively communicating product value and overcoming objections on the spot. Consult with prospects, negotiate options, and secure sales agreements to expand our customer footprint in assigned territory. Represent FiberFirst at company-sponsored community events, pop-ups, and marketing activations to generate leads and sales. Ensure seamless order submission by precisely completing customer contracts, paperwork, and daily tracking reports. Provide exceptional initial onboarding and post-sale follow-up to build trust and foster long-term customer advocacy. Partner with sales leaders and peers to share field insights, refine sales strategies, and achieve collective territory targets. Consistently meet or exceed established monthly personal and team sales quotas. Adhere to all company policies, local solicitation guidelines, ethical sales standards, and industry regulations. Perform other duties as assigned. Education and / or Experience: High school diploma or equivalent. Previous experience in door-to-door, direct sales, retail, or customer-facing roles with a proven track record of meeting quotas. Experience using CRM platforms, digital point-of-sale systems, or tablet-based sales applications. Required Skills / Abilities: Strong verbal communication, interpersonal, and negotiation skills. High degree of self-motivation, endurance, and ability to work independently in the field. Technical aptitude to comfortably navigate mobile sales devices, apps, and scheduling tools. Ability to work full-time hours, including late afternoon or weekend shifts when residential outreach is highest. Preferred Bilingual fluency (English/Spanish). Physical Requirements** : ** Definitions: Continuously: 6-8 hours in an 8-hour day or 60 times per hour Frequently: 3-6 hours in an 8-hour day or up to 12-60 times per hour Occasionally: up to 3 hours in an 8-hour day or 1-12 times per hour Never: No physical requirement In a typical work day, the employee will be required to: Sit: Occasionally. Stand: Continuously. Walk: Continuously. Keyboarding: Frequently. Fine manipulation: Frequently. Lift: Will require capability to lift up to 10 pounds. Carry: Will require capability to carry up to 10 pounds. Travel: Ability to travel within the assigned market approximately 100% of the time. Reliable transportation and a valid driver’s license required. Work Environment : The work environment is fast paced, and primarily outdoors. The employee may be exposed to varying temperatures and weather conditions. What’s in it for you: We truly value our employees and put their well-being first! Here we provide the following: Medical and Dental Plan Vision Plan PTO 401(K) with company match Collegial environment of talented professionals Growing and well-funded company About Us: FiberFirst, a leading fiber internet service provider, is driving the digital revolution with hyper-local connectivity solutions. Headquartered in Texas, it has rapidly expanded its 100% fiber optic networks to multiple states, bringing next‑generation multi‑gigabit internet connections. Beyond delivering unparalleled speed and reliability to homes and businesses, they are committed to actively supporting the communities they serve. FiberFirst’s locally based support teams prioritize community engagement by actively participating in local events, partnering with community organizations, and fostering meaningful relationships with residents and businesses alike. FiberFirst is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. FiberFirst does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Federal Applicant Notices: Applicants may review the federal notices regarding FMLA, the Employee Polygraph Protection Act, and Know Your Rights by clicking links below: Federal Applicant Info - English Federal Applicant Info - Spanish #J-18808-Ljbffr

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